Introduction

This privacy policy (“Policy”) describes how TheHealthys in France (“Company,” “we,” and “our”) processes, collects, uses, and shares personal data when using this website https://thehealthys.com (the “Website”) and our associated services, including our AI-powered tools.

Please read the following information carefully to understand our practices regarding your personal data and how we will process data.

Purposes of Processing

What is personal data?

We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation (GDPR). This includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address, and telephone number.

Why do we need your personal data?

We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the website. If you registered with us, you will have been asked to tick to agree to provide this information in order to access our services, purchase our products, or view our content. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our website.

Collecting Your Personal Data

We collect information about you in the following ways:

Information You Give Us

This includes:

• The personal data you provide when you register to use our website, including your name, postal address, email address, telephone number, username, password, and demographic information (such as your gender).
• The personal data that may be contained in any video, comment, or other submissions you upload or post to the website.
• The personal data you provide in connection with our rewards program and other promotions we run on the website.
• The personal data you provide when you report a problem with our website or when we provide you with customer support.
• The personal data you provide when you make a purchase through our website.
• The personal data you provide when you correspond with us by phone, email, or otherwise.

Information from Social Networking Websites

Our website includes interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our website, you authorize us to access, use, and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use, and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Information Automatically Collected

We automatically log information about you and your computer or mobile device when you access our website.

For example, when visiting our website, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing our website, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our website. We collect this information about you using cookies.

Cookies

What are cookies?

We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our website.

We use two broad categories of cookies:

• First-party cookies, are served directly by us to your computer or mobile device.
• Third-party cookies, which are served by our partners or service providers on our website.

Cookies we use

Our website uses the following types of cookies for the purposes set out below:

Essential Cookies

These cookies are essential to provide you with services available through our website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our website to remember choices you make when you use our website, such as remembering your language preferences, remembering your login details, and remembering the changes you make to other parts of our website which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our website.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our website and how users use our website. The information gathered does not identify any individual visitor. It includes the number of visitors to our website, the websites that referred them to our website, the pages they visited on our website, what time of day they visited our website, whether they have visited our website before, and other similar information. We use this information to help operate our website more efficiently, to gather broad demographic information and to monitor the level of activity on our website.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our website works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how Google protects your data here: https://policies.google.com/privacy.

You can prevent the use of Google Analytics relating to your use of our website by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB

Marketing and Advertising Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third-party websites.

You can disable certain cookies which remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help,” “tools,” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our website. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our website.

Third-Party Services

Cloudflare

Cloudflare is used on our site for security, performance, and analytic purposes. Cloudflare and other firewall software tools used in website functioning may log your IP address for security purposes. This information is not used to identify you personally. Cloudflare’s privacy policy can be found here: https://www.cloudflare.com/privacypolicy

Email Newsletter and Marketing

We use ConvertKit.com to manage our email marketing subscriber list and to send emails to our subscribers. If you subscribe to our email newsletter, your email address and any other personal information you provide will be stored on ConvertKit’s servers.

We collect this information solely for the purpose of sending you our newsletter and other updates, as well as for personalizing our communications with you. ConvertKit’s privacy policy can be found here: https://convertkit.com/privacy

You have the right to unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of our emails.

Link Shortening Services

We use pxl.to, a link shortening service, to create shortened URLs for our website and marketing materials. When you click on a shortened link, pxl.to may collect certain data about your interaction, such as your IP address, browser type, and referral source. This data is typically used for tracking the effectiveness of our campaigns and understanding user engagement.

Please note that pxl.to’s privacy practices are governed by their own privacy policy, which you can review here: https://www.pxl.to/privacy

In addition to using third-party services like pxl.to, we also operate our own link shortening service. When you click on a shortened link generated by our service, we may collect certain information, such as your IP address, browser type, referral source, and other related data. This information helps us analyze the performance of our content and improve user experience.

We use this data exclusively for internal purposes, such as tracking the effectiveness of our marketing efforts and understanding how users interact with our content.

Advertising

We may use other companies to serve third-party advertisements when you visit and use the website.

These companies may collect and use click stream information, browser type, time and date, and the subject of advertisements clicked or scrolled over during your visits to the website and other websites to provide advertisements about goods and services likely to be of interest to you.

These companies typically use tracking technologies to collect this information. Other companies’ use of their tracking technologies is subject to their privacy policies.

Using Your Personal Data

We may use your personal data as follows:

• To operate, maintain, and improve our website, products, and services.
• To manage your account, including communicating with you regarding your account, if you have an account on our website.
• To operate and administer our rewards program and other promotions you participate in on our website.
• To respond to your comments and questions and to provide customer service.
• To send information including technical notices, updates, security alerts, and support and administrative messages.
• With your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you.
• To process payments you make via our website.
• As we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.
• For analysis and study services.

Sharing Your Personal Data

We may share your personal data as follows:

• Third Parties Designated by You: We may share your personal data with third parties where you have provided your consent to do so.
• Our Third Party Service Providers: We may share your personal data with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services.

User Generated Content

You may share personal data with us when you submit user-generated content to our website, including via our rewards program, forums, message boards, and websites on our website. Please note that any information you post or disclose on our website will become public information, and will be available to other users of our website and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on our website. Such personal data and other information will not be private or confidential once it is published on our website.

If you provide feedback to us, we may use and disclose such feedback on our website, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post your first and last name along with your feedback on our website. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.

International Data Transfer

Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accepting this Policy, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the Internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.

Retention

We will only retain your personal data for as long as reasonably required for you to use the website and our services unless a longer retention period is required or permitted by law (for example for regulatory purposes). Your personal data will be deleted or anonymized when it is no longer needed for the purposes for which it was collected.

Our Policy on Children

Our website is not directed to children under 16. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

You can exercise any of these rights by contacting us using the contact details provided below.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.